Travel Account Management
Because we are different, every major business account is assigned with a dedicated travel and tour consultants to handle all the travel and tours requirements. The allocation of an account manager ensures the provision of prompt, well-mannered and efficient services.
We offer a broad range of services with 24 hours emergency stand by team and are currently one of the market leaders developing new products for the convenience and cost: service ratio benefit of our clients.
With our vast knowledge and experience in travel, we manage your :
- Health Requirements
- Travel insurance
- Lost Baggage assistance
- International Hotel Bookings
- Car Rental
- Incentives Travel
- Airport Lounge passes
- Meet and Assist
- Airport Transfer's
When you become a Clientele of Platinum Tours and Travel your Account Manager will work with you to understand your needs, design your travel Programme and plan how we integrate our travel tools and services seamlessly with your requirements. Your Account Manager will consult with you to agree your Service Level Agreement at the outset. They will regularly monitor our performance against this so that we always meet or exceed your expectations.
The primary aim of the Account Manager at Platinum Tours and Travel is to handle the relationship with the client company. This attention translates into management of the "travel program" aimed at satisfying the client's needs and requirements.